Ideas take shape by Baikal

We create a digital presence
that lets clients find you on their own.

Digital atelier · Ulan-Ude

Design, development and automation — as one system

We build websites that help clients understand your offer and get in touch. We connect the website, enquiries and automation into one system so that no request gets lost on its way to a manager.

  • We start from the business task, not from picking a template
  • We plan, design and build in-house — nothing lost between contractors
  • We connect what you need after launch: enquiries, CRM, Telegram, analytics

Services

How we can help

Five directions you can order separately or combine into one system.

  • 01

    Websites & web development

    Landing pages, service websites, corporate and multi-page websites, catalogues.

    • Structure built around the client’s path to an enquiry
    • Adapted for phones and tablets
    • Updating existing websites
    Learn more about website development
  • 02

    Design & visual solutions

    UI/UX design, brand visual concept, corporate identity and presentations.

    • Interface design and prototypes
    • Brand identity
    • Presentation materials
    Learn more about design
  • 03

    Telegram & digital services

    Bots and Mini Apps that take enquiries, answer routine questions and book clients.

    • Telegram bots & Mini Apps
    • Interactive scenarios and forms
    • Connection to the website and CRM
    Learn more about Telegram services
  • 04

    CRM & automation

    We set up the enquiry path from the form to the manager and remove manual copying of data.

    • Automated enquiries and notifications
    • CRM integration and dashboards
    • AI tools for specific tasks
    Learn more about automation
  • 05

    Promotion & analytics

    We prepare the website for search indexing and show where visitors leave without getting in touch.

    • Technical SEO and structure
    • Analytics setup
    • Conversion analysis and improvement
    Learn more about SEO and analytics
  • 06

    End-to-end solutions

    Website, bot, CRM and analytics built around one business task and working together.

    • Website + Telegram bot
    • Website + CRM + notifications
    • A digital system for your process
    Learn more about end-to-end solutions

Have a task? Let’s discuss how to solve it

Describe the situation in two or three sentences. We will reply with the options and where it makes sense to start.

Discuss a project

Not sure what you need?

Find the right solution in 30 seconds

Three questions — and you will see where it makes sense to start. Your answers go straight into the request form.

Describe your task in the form below — we will suggest where to start.

Approach

Why we work this way

A beautiful website that brings no enquiries is an expensive postcard. That is why our aesthetics always serve a clear task.

  1. I

    Task first, form second

    We find out who your client is, what they are looking for and what stops them from getting in touch. Structure and design follow from the answers.

  2. II

    Design and code in the same hands

    Whoever designs the interface knows how it will be built. Fewer compromises in hand-off, faster changes.

  3. III

    A system, not a set of tools

    We set up the website, bot and CRM so that every enquiry travels its path without manual copying or loss.

  4. IV

    Results you can verify

    We connect analytics and agree on how the result will be measured — no promises of “first place”.

Work

Concepts and demo solutions

This section is growing. For now it shows concepts that demonstrate our approach to typical tasks. They are honestly marked as concepts, not client projects.

  • ConceptServices

    A Telegram booking bot for a salon

    The client picks a service and time in the chat, the specialist gets a notification and the booking goes into a spreadsheet.

    Details about the booking bot concept
  • ConceptConstruction

    Enquiry flow for a construction company

    Enquiries from the website, phone and messengers are collected in one CRM with an owner and a response deadline.

    Details about the enquiry flow concept

Process

How we work

Five stages. At each one you know what is happening and get a concrete result to approve.

Click a stage to see the details.

01 · Introduction & brief

A conversation about the task, clients and constraints. If there is a simpler and cheaper way, we will say so.

ResultA clear understanding of the task and a preliminary estimate

02 · Structure & estimate

A page map or bot scenario, the list of integrations, timing and cost by stage.

ResultAgreed scope, timing and budget

03 · Design

The key screen first, then the rest. Shown at real sizes — phone and desktop.

ResultApproved layouts

04 · Development & integrations

We build, connect forms, CRM and notifications, and test on devices and in browsers.

ResultA working version on a test address

05 · Launch & support

Publishing, checking indexing and analytics, a short editing guide.

ResultA published project, with all access in your hands

Pricing

How the price is formed

We do not sell one-size-fits-all “packages”. The cost is calculated from the scope of work and fixed in an estimate before we start.

  • Scope

    The number of pages, sections or bot scenarios.

  • Design depth

    An existing visual system or a new identity from scratch.

  • Integrations

    CRM, Telegram, payments, analytics, external services.

  • Content

    Whether texts and photos exist or need to be prepared.

  • Stage-by-stage payment

    Each stage is paid after its result is approved.

  • You can start small

    For example, a landing page and enquiry intake first, then a CRM and a bot once the flow of requests is clear.

Questions

The essentials

Where do I start if I don’t know exactly what I need?

Describe the task in your own words: what you sell, where clients come from and what is not working. We will suggest one or two options and explain the difference.

Can you improve an existing website instead of building a new one?

Yes. First we look at what works and what gets in the way: speed, structure, the mobile version, forms. If improving is cheaper and effective, that is what we will suggest.

Who owns the website, domain and access?

You do. The domain, hosting and services are registered in your name or handed over after launch together with the source code and a guide.

Do you guarantee top positions in search?

No — nobody can honestly guarantee that. We build a technically sound foundation: structure, speed, markup and copy for search queries. The rest depends on competition and ongoing content work.

What happens to the website after launch?

You can edit texts and images yourself using the guide. Further development and technical support are discussed separately, based on your real volume of changes.

How do you handle clients’ personal data?

Forms and integrations are designed with Russian data protection law (152-FZ) in mind: consent, a policy and the choice of where data is stored. Legal wording is agreed with your lawyer.

Contact

Tell us about your task

A couple of sentences is enough. We will reply, clarify the details and suggest where to start.

  • StudioUlan-Ude, Republic of Buryatia, Russia

We will reply wherever is convenient for you.